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Ohio - USD Full Time Posted: Tuesday, 13 August 2019
 
 
Developer II
Cincinnati,
OH
Job
Purpose
The
candidate will have experience developing and administrating ServiceNow.
Candidate must be self-motivated with a proven record of accomplishment in ITSM
technologies and comfortable in the dynamic atmosphere of a technical
organization with a rapidly expanding customer base. Candidate must be
organized and analytical, adept at working in a team environment, able to
implement on time to a project schedule, and able to handle multiple priorities
in a fast moving environment.
Essential
Functions
Configure Applications using Service-Now tool used in ITIL
Management.
Installation and Configuration of different modules of
Service-Now.
Responsible for technical implementation of Change
Management, Incident Management, Problem Management, Service Catalog,
Configuration Management, Reporting, Discovery and Integrations.
In charge of carrying out implementation, troubleshooting,
development, and configuration of ServiceNow Applications
System integration using web services and other web-based
technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Education
Bachelors Degree or equivalent experience
Experience/Background
3-5 years of related experience
2 years of experience in ServiceNow platform
Special
Knowledge/Skills
Attention
to detail and complex problem-solving abilities from operational and technical
perspective.
Excellent Interpersonal skills, Communication skills,
Documentation Skills, problem-solving ability, Analytical and Programming
skills in High speed, Quality conscious and Multi tasked environment.
Strong
understanding of ITIL V3.
Functional
and technical knowledge of the Service Now platform.
Functional knowledge and implementation experience of
IT Service Management ITSM frameworks and demonstrated project management
skills and experience working directly with customers and clients.
Experience in Application Architecture, Analysis, Technical
Design, Development, Implementation, Performance Tuning, Testing, Configuration
Management and Release/Build management in all stages of Full Software
Development Life Cycle SDLC of software applications using J2EE technologies.
A fundamental understanding of ITSM, ITIL or CMDB
Experience with other ITSM software (BMC, Landesk, Cherwell, Heat,
Axios, HP,etc.)
Disability Accommodations
Cincinnati Bell and CBTS is an Equal Employment Opportunity/Affirmative
Action employer and we provide reasonable accommodations for qualifying
individuals with disabilities and disabled veterans in our job application and
interview procedures. If you would like to request an ADA accommodation for any
part of the application and/or interview process, please contact our HR
Compliance Department at (513)
or send an email to . If you should
have any difficulty, you may use our alternative methods to express your
interest in employment. A wonderful career awaits you!
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Ohio, United States of America
IT
USD
Cincinnati Bell
Cincinnati Bell
JS2365_E61930984B90BB923238BA0E4DAB2D14/744920884
8/13/2019 7:06:30 PM

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